CentreSoft is the UK’s leading multi-format specialist distributor of video games.
Since 1983, we’ve bridged the gap between UK retailers and global publishers by offering the broadest publisher product mix and a consolidated retail supply solution.
With over 30 years industry experience and 250 dedicated employees, our bespoke and flexible solutions support publisher and retailer brands using the latest technology, processes and systems.
Our services
Publishing Partnerships
CentreSoft is proud to distribute products from all of the world’s leading publishers, offering a clear, creative route to market that respects brand values and maximises product lifecycles.
Our dedicated product managers proactively manage our key publisher relationships, while our focused sales teams create mindshare for product brands across the UK.
With over 150 years’ combined industry experience, CentreSoft is uniquely positioned to deliver on objectives.
Retail Management
With a comprehensive catalogue choice of over 3000 skus. Whether you need to order bulk product to a central location, single units for shipment to store front, a direct-to-consumer proposition for next day delivery or a full category management solution, CentreSoft comprehensively delivers on time and in full.
Independent retailers can order as late as 5.00pm for guaranteed next-day delivery to store.
We have vast experience in category management working with leading supermarkets, utilising advanced stock management and intelligent replenishment systems.
DLCSoft
DLCSoft offers a unique Electronic Sales Distribution solution for digital codes which gives retailers an entry into the online arena.
Utilising our cutting edge technology, high street and online retailers can deliver digital codes to consumers in real time using a variety of delivery methods.
We are continuously evolving the model to ensure we are keeping one step ahead of retailers needs and taking advantage of the fast changing digital sector.
Our dedicated ESD team will discuss your needs with you and advise on the best solution for your business.
DirectSoft
Using the latest technology, CentreSoft has integrated leading e-tailers into a fully automated process, resulting in unrivaled direct-to-consumer dispatch timings.
This approach has established us as the leaders in consumer fulfilment for the video games market, with major customers such as Littlewoods, Very, Argos & Express Gifts that consistently under-promise and over-deliver on consumer expectations.
National Accounts
CentreSoft trades with all UK national retailers, offering services ranging from Pick, Pack & Ship (PPS) to full national account management.
Our dedicated National Account Managers have extensive industry experience and provide tailor-made solutions to suit your individual requirements.
Operations & Logistics
CentreSoft operate a semi-automated warehouse system featuring the latest technology, to remain flexible to our customers’ requirements.
With over 3,000 software titles and an extensive range of hardware consoles & peripherals, CentreSoft offers a one-stop shop for all of your video game requirements. We can ship direct either to your store front or your customer, and guarantee next-day delivery with cut-off times of up to 5pm.
Our range of added-value solutions include exclusive bundles for POS distribution, to reverse logistics and re-packing, all adhering to industry standard specifications.
Logistics is at the heart of our operations here in Birmingham, and is uniquely driven by our customer needs. We continually develop our processes and systems to meet the ever-changing demands of our partners.
Customer Service/Credit Control
Continued customer service investment has played a key role in supporting CentreSoft’s sales operation, and ensures we continue to give the very best after-sales experience possible.
We are continuously looking to improve. From online parcel tracking to electronic invoices and statements, or simply a direct call into our team, we are there to support you every step of the way.
Creative Services
We can support you in the production of innovative in- store support materials eg Point of sale, FSDUs, Catalogues, Pre Order initiatives and console bundle solutions. We are also able to embrace your digital requirements by way of web provision and full asset management.
